We continuously develop and improve our claims management processes to maintain and further enhance our high quality standards. Thanks to our proprietary software, we are able to generate legally sound expert reports for a wide range of devices in the shortest possible time, while also tailoring our claims processes to the specific needs and requirements of each individual client.
This results in highly efficient claims handling and a smooth, straightforward experience—combined with a high level of transparency for your employees, customers, and claimants alike—which leads to a high level of satisfaction among all parties involved.
This high level of satisfaction is reflected in multiple honors, such as our repeated recognition as a “Service-Oriented Claims Service Provider” (awarded every year since 2015), as well as in our own customer review platforms. These accolades significantly enhance the positive perception and reputation of our claims handling among insurers.
Since 2015, E.Via has been honored every year with the prestigious award “Service-Oriented Claims Service Provider.” This recognition reflects our ongoing commitment and outstanding performance in the field of claims services. With an uncompromising focus on customer satisfaction and a high level of professionalism, we set industry standards. Our clients can rely on us to handle their concerns quickly, reliably, and with the highest level of quality.
Our repeated recognition demonstrates that E.Via has not only delivered excellent service in the past, but will continue to be a trusted partner at your side in the future. Through innovative solutions and the continuous optimization of our processes, we ensure that every claim is handled with the greatest care and efficiency. Trust in E.Via – your service-oriented claims service provider.
The protection of personal data is a top priority for us. We fully comply with all requirements of the GDPR, the principle of necessity, and our internal Code of Conduct. These standards are not only met but actively upheld and monitored by both internal and external bodies.
Our in-house data protection experts—such as our Data Protection Officer and IT Security Officer—are in regular contact with regional data protection and IT security authorities, specialized legal experts, and peers around the world. This ensures we stay up to date at all times and are able to guarantee the highest possible level of personal data protection now and in the future.